Epson error 0x97 is a notification reporting a problem with the Epson printer. It usually appears on the printer’s LED display. Typically, the user receives this error code while printing is in progress, after which the printer stops working. Most users with the error claim to be using the Epson WF-4630, WF-3640, or WF-7610 printer model.
Many websites only suggest downloading Epson error 0x97 patches or error 0x97 repair utilities. However, we strongly recommend that you stay away from these unreliable third-party sources.
If you suspect that a suspicious “patch” found on an inaccurate third-party website can fix a printer problem, you’re wrong. Be aware that it can even install hazardous files and malware.
Note that this error may not be related to the printer hardware or software and may be due to malware on your computer. In this situation, automatic removal of Epson 0x97 is required. We recommend using known and reliable anti-spyware or anti-malware software to clean up your computer and troubleshoot your printer.
Therefore, we strongly recommend that you read our software reviews and choose the solution that best suits your needs. Our team generally recommends using Reimage software to remove malware.
In most cases, the Epson error 0x97 issue is caused by a hardware issue. The tutorials below will provide you with the information you need to resolve them.
Correct Epson error 0x97 to continue using the printer
To repair a damaged system, you need to purchase a licensed version of Reimage.
Method 1. Disconnect and reconnect the printer and clear the jammed paper
First, cancel all printer jobs.
- Unplug the USB cable and other cables connected to the printer. Disconnect the printer from your PC as well.
- Open the printer cover and carefully remove the jammed paper. Remove the jammed paper from the 0xf1 Epson l565 Epson printer.
- Remove the cartridge and reinsert it.
- Press the power button on the printer to eject any debris left on the printer.
- Reconnect the printer cable and connect it to your computer. Then reload the paper and print another document to see if the issue is resolved.
Method 2. Another way to turn the printer on and off
- Turn off the Epson printer.
- Then disconnect all connected cables.
- Wait about 5 minutes (do nothing!).
- Press the power button and hold it down for 1 minute.
- Hold down the button and connect the power cord to the printer at the same time. You can ask someone to help you with this task.
- After plugging in the power cord, press and hold the power button for another minute.
Connect the printer to your computer, connect all the other cables you removed, print the document, and see if the 0x97 error persists.
Method 3. Remove the clogged Epson printer nozzle
In some cases, computer users have noticed that the correct solution for error 0x97 is to clean the printer head’s nozzles. Here’s a guide on how to safely clean your printer to prevent hardware damage:
- Please turn off the printer and remove it from the power supply and PC.
- Open the printer case.
- Take a piece of paper towel and fold it so that it fits under the printer head. Moisten with a head cleaning solution containing ammonia.
- Place the soaked paper towel in the centre of the track where the printer head moves. Place a folded paper towel and cleaning solution under the printhead.
- Center the printhead (fabric must be on the bottom).
Leave it for 12 hours.
Method 4. Use Windows Printer Troubleshooting to install the missing driver
- Download Windows Printing Troubleshooting.
- Run the executable file to see the problems found.
- Then install the missing printer driver. First, right-click on the Windows menu icon and select Device Manager.
- Now go to Printers.
- Find the offending printer, right-click and select Update Driver.
Method 5. Contact the printer manufacturer
The epson 0x97 error may be related to a motherboard failure, in which case you should contact the printer manufacturer directly. Inform them of the problem and seek professional help.
To repair a damaged system, you need to purchase a licensed version of Reimage.
Computer users say that in some cases, the problem was caused by malware found on their computer. Therefore, we recommend that you use the tutorial below to remove Epson Error 0x97. Good anti-malware software is required to clean your computer properly.
