Introduction: How does Microsoft Dynamics 365 benefit business?
All that progressive businesses and organizations dream of is to bring together functions like CRM (customer relationship management) and ERP (enterprise resource planning) into one single solution. Microsoft Dynamics 365 is that cloud-based solution that has CRM and ERP solution integrated into the system, also with several tools bringing in the perfect combination for your business. Its various features, for example, streamlining operations or seamless connectivity are constantly upgraded to help businesses like sales, marketing or customer service teams run more efficiently. Microsoft Dynamics has been ruling the business market for many years now.
The best features of Microsoft Dynamics 365
Microsoft Dynamics 365 integrates effortlessly with other Microsoft products.
Microsoft Dynamics 365 easily integrates seamlessly with the other Microsoft products. Now you can go from Microsoft Dynamic 365 to Outlook, Power BI or SharePoint for communication, data analysis or documentation respectively, with its seamless integration feature. Employees can spend less time transferring data from one app to another and more time on improving productivity.
Microsoft Dynamics 365 comes with an easy set up and easy deployment facility.
You can easily use Dynamics 365 in cloud or hybrid cloud. Depending on the budget and infrastructure of your organization, you can deploy Dynamics 365 according to your need. Also, the app can be accessed from any mobile phone, via Outlook or any web browser.
Microsoft Dynamics 365 is customizable.
Dynamics 365 has built-in workflow tools that help you automate tasks whether you are in sales, marketing, customer service or field service. Also, if the built in tools do not live up to your expectations, you can customize it as per your needs. Be it architecture, deployment options, or even your subscription levels, you can now customize all of these to suit your organization’s budget, team size or KPI.
Increased productivity with Dynamics 365.
Get any data you want with Dynamic 365. Spend less time looking for information and more time on actual work. With Dynamics 365, employees have access to all tools and information required to make better decisions. There is no need to access ERP, CRM and Office apps separately anymore. Find everything you need on one single platform.
Dynamics 365 provides excellent scalability.
scale up or scale down your Dynamics 365 subscription depending on your team size, company’s budget, or workload.
Up your sales and marketing game with Dynamics 365:
Deepen relationships with customers with your Dynamics 365. Dynamics 365 collects all customers’ data extensively. It has AI tools that identify clients’ moods, recognize their purchase patterns, as well as figure out which websites the customers are visiting and what are their thoughts about brands. These are all non-quantifiable data essential for giving a new turn to sales and marketing strategies. With the help of this information, customer care representatives can engage comprehensively with clients that too on an individual level. This enables a human level connection between salespeople and customers so that the solutions are personalized, and the efforts are whole-hearted.
Lower business risks with Microsoft Dynamics 365.
Protect your accounts from fraud with AI powered Dynamic 365. Its AI generation is designed to work consistently, monitoring risk patterns. You can also lower business risks with the help of robotic process automation offered by Microsoft Dynamics 365 that standardizes and automizes manual processes.
Reduced operational costs with Microsoft Dynamic 365
Robotic Process Automation (RPA) tool of Dynamic 365 automizes tasks which in turn increases productivity. Indirect procurement is automated that helps in cost reduction. You can also leverage self-service tools such as IT help desks, for reporting expenses, recording benefits and requisitioning.
Conclusion: Why go for Dynamics 365?
All in all, Microsoft Dynamics 365 is here with its collection of intelligent business tools promising to give your business greater operational performance and deliver better customer experience, that too without any cost hike.
