A business is made by the processes that run inside it, in order to produce the required outcome. Anything, from taking in demands to producing the results, from delivering the service to hire new employees for the work, everything is a process.
These processes need to be understood before they can be drawn out, so the end result is all clear and easily understood. This is where business process mapping tools come into play. But, what BPM is and why is it so important that we have different tools available? In a nutshell, business process mapping is a technique that enterprises use in order to get a better understanding of the process and how it should function from the beginning to the end. This article discusses the meaning of process mapping and how it works in favour of an organization.
What Is Business Process Mapping?
As mentioned before, it is a technique that businesses use to draw out the lifecycle of business processes. It is like a map that depicts various processes in a manner of their function, right from where and how they start, to where and how they must end. Much like a map, it is a visual representation of organizational processes that helps everyone to understand and stick to the pre-decided flow of processes. This mapping can be done in numerous ways, including, but not limited to, charts, maps, and flowcharts.
The most basic nature of these mapping techniques is to provide information about 3 things:
- What are the tasks?
- Who will be doing these tasks?
- At what time, stage, or point will the tasks occur?
Why Is Process Mapping Important?
For the success and smooth running of the organization, there is always a pressing need to have control over how the organization functions.. Even if you apply a new strategy to change management process, a visual representation of how far and effective that change is the best way to keep track of things. Instead of guessing and hinting at what may be wrong, process mapping is the best way to have an exact location of the problem and address it immediately.
Apart from that, business process mapping has several other benefits that might work in your favour. These are:
- Clarity around the process. Without proper mapping and instructions, employees get left with no other choice but to devise their task sequence and assignments. This creates confusion, which can be cleared with a proper business process mapping tool.
- Setting up general norms of operation
- Eradicate or replace redundant tasks
- Creates more transparency within the processes
- Raises the standard of the organization to meet industry standards
Process mapping may seem like a tedious and formal task, but the trading benefits of having a proper mapping system in a place far outweigh in the initial efforts of identifying and understanding the way it works. Once the activity has picked up speed and is running efficiently, process mapping becomes an integral part of the way you work, earmarking you for success in the coming time.