Known to be one of the popular streaming choices for millions with its ease of use and numerous channels, Roku does sometimes run into problems, much like any other technology. Get A Free Solutions by just Call Toll Free 844-539-9831. A very common problem most users experience with Roku is what’s known as the “channel jumping” or its device going back to the home screen during playback. If you have been suffering from this glitch, take heart, as this blog outlines why it happens and some solutions to keep your Roku viewing uninterrupted.
Why Does Roku Jump Back to the Home Screen?
Roku might jump back to the home screen in the middle of a show or movie, and there could be some reasons behind this, including software bugs and internet disconnections. Here are the main culprits behind this problem:
1. Outdated Roku Software: Roku periodically releases software updates intended to improve performance and eliminate bugs. Older software may result in stability issues that cause a sudden and forced return to the home screen.
2. App-Specific Problems Sometimes, the problem is not with your Roku device itself but with an app or channel that may not have been updated or optimized correctly. Apps like Netflix or Hulu may have bugs that crash them back to the home screen.
3. Poor Internet Connection. A weak internet connection means a device cannot stream video and audio very smoothly. Poor Wi-Fi will cause frequent stops and interruptions, and in the event that the device can no longer maintain the stable stream, it would then just go back to the home screen.
4. Insufficient Power Supply. A non-functioning power supply is another reason that causes such behavior on Roku. Sometimes, it turns off some apps and takes the device back to the home screen.
5. Cache and Memory Overload: Roku home screen has low memory. After some time using various apps without resetting the system, a cache can mount up, and the player starts to lag, even crashing abruptly to the home screen.
How to Troubleshoot Roku Channel Keeps Jumping to Home Screen
Now that we’ve discussed why this is happening, let’s move to the practical solutions.
1. Check for Roku Software Updates
Make sure that your Roku is on its latest software version, which likely has bug fixings.
Open to Settings > System > System Update.
Click Check Now to determine if there is an update available to download to you.
If prompted with the update available, download and install the update. After the update, restart your roku.
This normally clears conflicts with channels and other issues of freeze ups.
2. Reboot Your Roku
A force restart will purge your Roku of those momentary glitches and recharge the operating system.
Select Settings > System > System Restart.
Reconnect to the channel again once you’ve restarted your device, and see if it crashes again or not.
Or simply pull out the plug from the electrical socket. Let it rest for a while and assemble your Roku.
3. Reinstall the Offending Channel
If an issue is happening with a given app, you can reinstall and remove that channel from your system.
Open the home screen and scroll to the channel you will remove.
Use your remote and hit the asterisk symbol and now select Remove Channel
Go to the store and reinstall the channel on your system.
It can also sort app-related problems by giving you the most current version of the app with recent bug fixes.
4. Improve Your Internet Connection
Streaming will all depend on a good internet connection. Here’s how you can optimize the internet of your Roku.
Reboot your router to refresh the connection
Try connecting your Roku to Ethernet if available instead of relying on Wi-Fi.
– Move the router closer to your Roku to strengthen the signal. If you’re losing a lot of signal strength, you may want to invest in a Wi-Fi extender.
There is a signal strength indication on Roku itself, under Settings > Network > About. If the strength of your signal is too low, it might be sending your Roku back to the home screen.
5. Check Power Supply and Connections
That makes your Roku not get its proper power, and its working may stop or keep misbehaving.
Check if your Roku gets a good power source.
Do not apply for any USB ports on that television because they do not usually provide enough power.
If you have an adapter at device time, you can instead use that.
Clear the Cache by Restarting Roku
Do a system restart, which helps in clearing the Roku cache to help it stream better, and this operation also free up memory memory if you have been having several applications running over the period of time.
7. Reset Roku to Factory Settings (as Last Resort)
If none of the above procedures work, you will have to factory reset your Roku. Remember, doing this will erase all the channels and settings that you have.
In the Settings, select System > Advanced System Settings > Factory Reset.
Proceed with the on-screen instructions to reset the unit.
Preventive Tips for Roku Users
– Software Updates: Keep updating the Roku OS in which the channel is therefore also updated.
– Have a Good Internet Connection: This will help you and will prevent app crashes for your Roku.
– Do not Overcrowd it: Uninstall channels from time to time, also restart your Roku to empty the cache.
Conclusion
Sometimes, the Roku goes back to the home screen, which can be quite frustrating. However, you don’t have to worry because there are a few troubleshooting steps you can undertake to fix the problem. First, check for updates and restart your Roku; then go on to app-specific fixes and network checks if needed. These tips will get you streaming without interruptions in no time.
