Today, as the Coronavirus lockdowns come to an end, economic activities have started to normalize. The grocery stores are the first ones making their first move in re-opening and helping customers to streamline their daily lives. However, not all customers are visiting the stores and prefer home deliveries. And that’s the reason the demand for on-demand grocery delivery app is soaring.
Thus, you may be thinking, “Should I start my on-demand grocery delivery app?”. Would it be a success if I happen to start in this Covid19 challenging times? The answer is Yes. And we show you how the app can benefit your grocery store.
How This App Works?
Grocery apps connect buyers with the local stores to shop and then send the delivery to their address mentioned. Such platforms include 3 types of users – buyers, shoppers, and admins. The mechanism of these 3 explains:
Buyer – The buyer will log into the app, create a profile, and address. Now he/she will start adding the groceries from the product catalog. Chooses the delivery window time and date and pay via suitable payment methods. Once the shopper is done placing the order, will receive notifications of the delivery status and track the order in real-time.
Delivery driver app – You will see the list of grocery items to collect from the store mentioned. Since the order is ready, all you need to do is pickup and get started for the delivery. You change the order from “picking” to “delivering” to the buyer’s address.
Admin – From the admin dashboard, you can manage the users and delivery drivers, product categories, new listing, processing orders, return and refunds, discounts/ deals, and so on. Additionally, you can track all the activities on a real-time basis.
Benefits of Having On-demand Grocery App For Your Store:
Better inventory and order management
The admin panel of your grocery app lets you manage your entire inventory and ordering from your smartphone/computer. You have the option to set the notifications to get the stock updates. Apart from this, it lets you manage all your past, present, and future stocks for the store.
Offer personalized offer based on consumer behavior
By knowing what kind of stuff your users like and what they hesitate to buy or do not like at all can give your grocery app a competitive edge. How? Based on your user taste and preferences you can make them personalized offers, and deals to lure them for more shopping.
Gain customer loyalty
Customer loyalty is one of the most essential factors for any business to grow. It is a time taking process and takes years to build loyalty towards the customer.
The on demand grocery app takes this responsibility of your business and helps to gain customer loyalty through its services. The app services retain existing customers and attract new ones. The best way to improve loyalty is to offer a personalized and intuitive user experience.
Increases brand awareness
The app allows the business to develop its brand awareness and eliminates all the obstacles that come in the way to expand your business. The app allows the business to build and gain the trust of the customers. The push notification of the on-demand apps alters the users about the sale, discounts, and many others. Hence, this way your app can easily render 24/7 access, gets feedback and based on that experience you can improve your app for greater customer engagement.
Reduces overheads
For running an offline grocery store, you need to hire the best people which is a tiring and time-consuming task. Moreover, you will require enough employees to run the grocery store efficiently. On the flip side, when you build a feature-rich, scalable, and reliable on demand grocery mobile app, you can decrease overhead in a couple of years.
To develop a grocery app, you can pay a sufficient amount to an expert grocery app development. However, in the long run, you only have to pay the company for maintenance and support, which is affordable.
Convenience
Convenience is the most important thing that we offer to our customers. When you are building an on demand grocery app, the users get to order their groceries at their convenient time and can get the delivery at the scheduled time. This feature can enhance your app response, ultimately boosting your revenue.
Attracts new users
Many grocer stores have limited revenue generation because they have not expanded their services beyond certain city limits. Hence, they are unable to attract new customers from other cities or states. Here is the benefit of the on-demand app, the app enables the grocery store to expand its businesses from its area to all over the city or state and if everything goes great, your app will also be used by the nation.
Concluding lines
These were some of the attractive benefits of building an on demand grocery delivery app for your store to expand your grocery business. You can reach out to an expert grocery mobile app development company to deliver you the best solution at a cost-effective price.
