Picture this: You run a business and a customer calls a customer care executive from your team and shares their card details with them to seal the deal. They make a note of it manually. However, later when they add those details to make the payment, it shows an invalid number. Now, they’re left with the option of calling the customer once again to verify the number, creating an image of poor customer service.
Now imagine you’re parenting a teenager. They get a call from one of their friends and they start behaving a certain way which is far from normal. However, upon asking they do not tell you.
You might be wondering that these two instances are totally random and have nothing in common. However, the truth is that in both these cases, hidden voice recording can be the perfect solution and help you breathe when faced with roadblocks, be it professionally or personally. However, most of the apps label them as the best voice recorder spy but in reality, fall short for both business and personal use cases.
So? How do you select the right app for your needs? Well, stick around till the end and you’ll have the answer!
What are hidden call recorders?
Hidden audio call recorders use software to record both incoming and outgoing calls remotely. Not just this, they can also capture essential information like caller ID, call duration, and timestamps.
The apps can be used to listen to the calls live or later after the call has ended, It also offers an option to download a particular recording.
What is the need for hidden call recorders?
Privacy & Safety:
Hidden call recorders can be used for legitimate purposes, such as monitoring the safety and well-being of individuals. For example, parents may use such tools to ensure the safety of their children, or employers may use them for business-related purposes, such as monitoring calls for quality assurance or security.:
Professional Development:
In certain professional contexts, call recording is used for training and professional development purposes. Customer service representatives, sales teams, and other professionals may listen to recorded calls to identify areas for improvement, understand customer needs, and enhance their communication skills.
Documentation and Reference:
Recording calls can serve as a form of documentation, allowing individuals to retain information from important conversations. This can be useful in legal, business, or personal contexts where having a record of discussions is valuable.
Features of a good call recording app
As we mentioned earlier, various apps sell themselves as the call recorder app for Android on Google. However, most of them are not trustworthy or reliable.
Before selecting any app, check if it has the following features:
Quick installation:
Nobody likes lengthy processes, do we? It can be extremely annoying and wastes a lot of time. The same goes for phone call recording apps. Nobody wants to follow lengthy processes to install them. An app that offers a 2-3 step installation is considered ideal.
Quality call recording:
Voice quality is the top most priority when it comes to call recording. Otherwise, you might not understand the conversation and the purpose of the recording remains unresolved.
Storage & downloading option:
A hidden call recorder with a live listening option is great. However, there should also be an option to download and store them on the cloud as heavy files can be a little difficult to keep on the phone device. This also allows for access to the files from anywhere and on any device.
Unlimited duration of recording:
Some free as well as free tools offer only a limited duration of recording and automatically end after that. However, this defies the purpose as there might be essential information that might remain unrecorded.
No annoying advertisements:
Advertisements on any app are annoying, especially during call recording. Therefore, while selecting an app, it is crucial to ensure that there are no ad popups.
No jailbreak required:
An ideal app offers the option of recording the calls without the need of jailbreaking or rooting the phone.
Customer support:
Firstly, a good call recording app should have all the information listed on the website clearly. However, even if some information is missing there should be 24*7 customer support for customers to get in touch with.
Top 3 call recording apps
Below is a list of the 3 best call-recording spy apps that pack in all of the above-mentioned features. You can compare the 3 and select the one that suits you the best.
ONEMONITAR:
ONEMONITAR offers the following features:
- Option to listen to incoming and outgoing calls remotely
- Fetching high-quality call recordings
- Access contact names, timestamps, and durations of the calls
- No rooting or jailbreaking of the phone required
- 24*7 customer support
- Nominal pricing
CHYLDMONITOR
CHYLDMONITOR offers the following features:
- Ability to fetch details of people including telephone numbers and contact details
- Duration, date, and time of calls that have been received, made, or even missed
- Ease of downloading the monitored data
- Access to call logs on the target phone
- No rooting or jailbreaking required
ONESPY
ONESPY offers the following features:
- Availability of details like phone numbers, call duration, contact details and timestamps
- 5 minutes hassle-free installation process
- 24*7 customer support
- Assistance on which call to answer, ignore, and block
- Free updates
Apart from being hidden call recording apps, these 3 apps also offer additional features such as WhatsApp spy, SMS tracking, location tracking, social media monitoring, and more.
Final words
Free Hidden call recording apps serve as indispensable tools for both professional and personal scenarios, ensuring privacy, safety, and effective communication. When choosing the right app, prioritize features like quick installation, high-quality recording, storage options, unlimited duration, and reliable customer support. Among the top contenders – ONEMONITAR, CHYLDMONITOR, and ONESPY – each excels in providing essential features, such as remote call listening, detailed call information, and additional functionalities like WhatsApp spy and location tracking. By selecting the most suitable app, users can confidently address concerns related to business communication, child safety, and overall peace of mind.
