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While clients can contact a business through a variety of channels these days, communicating with the clients has become a very complex process for businesses. Whether it be calling, emailing,…
Most businesses today are incorporating chatbots to improve the efficiency of the system. It effectively helps to improve productivity and increase the scalability of the organization. Similarly, the use of…
Chatbots are computer programs simulating human conversations via text chats, or voice commands, or both. Short for chatterbot, a chatbot is an AI-feature, which could be used and embedded through…