eClinicalWorks EMR is a company that needs no introduction. Perform a Google search on the best EMR, and you will probably be referred to eClinicalWorks. This award-winning software has created a lasting impression since it was founded in 1999. In this review, we discuss all that there is to know about this medical system, including eClinicalWorks cost.

Overview of eClinicalWorks EMR 

eClinicalWorks EMR was initiated to rid practitioners of paper-based records of patients’ medical information. Over time, this mission has evolved to provide the best cloud-based healthcare IT solutions. The company extends its advanced offerings to more than 130,000 practitioners in the country and 850,000 plus professionals worldwide. Apart from an EMR, population management, patient engagement, and revenue cycle management tools are offered to doctors of all specialties. 

Top Features to Look for in eClinicalWorks EMR 

Eva, The Virtual Assistant: 

The first of its kind, Eva lowers the need for practices to employ an actual assistant. Eva operates on eClinicalWorks just like Siri works on iPhone and Alexa does on Amazon. Users can use Eva to access medical records, compare progress sheets, and retrieve educational content. Additionally, Eva can be used to schedule appointments and view account balances of patients. All this is done without interrupting workflows.

Healow TeleVisits:

With this tool, primary and specialty practitioners can provide virtual consultations to patients remotely. This feature is hugely beneficial for patients who cannot visit physical clinics/hospitals because of age, medical condition, distance, and the ongoing pandemic. 

Since the Healow TeleVisits feature is HIPAA compliant, users do not need to worry about losing information in security breaches to hackers. Doctors can use this tool even if they operate a different EMR system in their practice. Virtual consultations can also be provided through smartphones and iPad. 

The Messenger Tool: 

Medical professionals that use eClinicalWorks EMR can target patients through customized messenger campaigns. The intuitive system identifies which patients need reminders on the basis of their medical condition. The Messenger tool can be used to send any type of message, including appointment reminders, administrative notices, and follow-up for tests. 

Different mediums are offered through which these messages are communicated. Patients can be reached through phone, email, text, patient portal, or the Healow app. Advanced analytics shows the progress and effectiveness of campaigns so that they can be tweaked for better results if needed. 

Patient Kiosk:

The patient kiosk tool has something in store for both practitioners and patients. The latter can fill in check-in forms before appointments. They can update their insurance information and complete any questionnaires provided by doctors. This will reduce waiting times before appointments and ensure assistance is given on a timely basis. For practitioners, they are able to save time from these administrative tasks and focus more on providing quality care. 

Online Patient Portal: 

Patients can use the portal to monitor their health properly. They can schedule appointments, pay for expenses, read discharge summaries, and communicate with doctors. The Healow app acts as a complete health and lifestyle monitoring tool that connects to patients’ devices. Timely information, like blood pressure, weight, and quality and quantity of sleep, are sent to doctors so that they can adequately manage their health. 

Price of eClinicalWorks EMR: 

The eClinicalWorks cost is $599 per month per provider. A product demonstration can be scheduled after filling a form on its website. 

Positives and Negatives of eClinicalWorks EMR 


  • Patient records are compiled and stored in a sophisticated way. The intuitive system alerts users if patients have the same name to avoid confusion later on. 
  • The scheduler tool seamlessly manages all appointments and reschedules them as and when needed. 
  • eClinicalWorks EMR is an all-in-one medical software that rids clients the need to switch between multiple systems. 


  • Customer support is poor. Users often have to wait a long time for representatives to get back to them, and usually, when they do, it’s during the busy workday. 
  • Some clients of eClinicalWorks have reported frequent system bugs and glitches. 
  • The EMR software is priced high as compared to its counterparts.

Is eClinicalWorks EMR Worth my Money? 

The fame that eClinicalWorks has gathered over the years is well-deserved and well-justified. The software provider hosts multiple advanced solutions that will boost a practice’s clinical and financial performance. While the EMR system features a sophisticated mechanism for storing medical records and an efficient scheduler tool, the eClinicalWorks cost is on the higher end of the scale. 

We suggest trying out the free demo before fully committing to eClinicalWorks EMR. Performing the same will determine if it is the right medical software for your practice or not. 

By Anurag Rathod

Anurag Rathod is an Editor of, who is passionate for app-based startup solutions and on-demand business ideas. He believes in spreading tech trends. He is an avid reader and loves thinking out of the box to promote new technologies.