In a highly competitive corporate world, where agility and efficiency are the key players, organizations are continually on the lookout to innovate their strategies for business optimization. Enter hyperautomation technology — a powerful solution that allows businesses to automate not just tasks, but the way one works overall.
31% of companies have fully automated at least one function, according to McKinsey. This is not another jargon word, it’s a paradigm shift changing the business world. Hyper automation impact cannot be denied. 88% of small business owners say automation enables their company to compete with larger businesses and 2 out of 3 knowledge workers report automation has made them more
1 . Set Your Goals & Vision
It is vital to state your vision and goals before starting your hyperautomation journey. What do you plan to accomplish with hyper automation? Example: Are you aiming to increase customer satisfaction, lower operating costs, or speed up time-to-market? A well-defined comprehension of what you hope to achieve will help determine your approach to automation and make sure your hyperautomation efforts provide business value.
For example: A company or entity such as a healthcare provider that needs to improve patient care and lower operational costs. They see a future where hyperautomation transforms patient onboarding, automates claims processing, and optimizes resource allocation. Establishing clear objectives allows them to focus on automation initiatives that will directly impact these goals, for example, creating an AI-driven system to schedule patient requests or streamlining the automating the verification of insurance eligibility.
2. Know and Prioritize Processes
Not all processes are equal. Some are better candidates than others for automation. Look for high-volume, repetitive processes that operate using well-defined rules and structured data. These steps can be considered the low-hanging fruits, able to provide quick wins and prove hyperautomation worth.
For example: A large retail organization aims to implement hyperautomation to increase efficiency. They review their operations and pinpoint a number of processes that could potentially be automated, such as invoice processing, customer onboarding, and inventory tracking. Processing invoices is a high-volume, duplicate, easily automated process where customers can save a lot of money and where we were appointed because of that.
3. Hyperautomation Technology Selection
Hyperautomation is a broad and complex space with a wide range of tools and technologies. Take the time to reflect the needs and adopt the right solutions to your business. This can include implementing RPA bots for simple process automation, advanced AI integrations for smart decision-making, or machine learning for predictive analytics.
For instance: A bank would like to automate the loan approval process. They assess their requirements based on their business use-cases, then pick the best RPA, AI & decision. This integrated approach ensures that the solution is tailored to their specific requirements and delivers optimal results.
4. Adopt a Data-Driven Mindset
Hyperautomation creates enormous data in your processes. Utilize this information to understand, isolate, and streamline your work streams. Focus on monitoring with data analytics and process mining tools that may track KPIs and measure what impact your automation has on your new processes.
For instance, a manufacturing firm leverages hyperautomation to streamline its production line. It relies on sensors to gather data in real-time around machine performance, output and quality. This data-driven approach enables proactive decision-making, minimizes downtime, and improves overall efficiency.
5. Nurture an environment that supports change and collaboration
Hyperautomation is often integrated into an existing workflow, therefore has a impact on roles. Automating these processes will create change throughout the entire organization, so fostering a culture of change and collaboration is important.
For instance: A customer support team is afraid of the implementation of an AI-powered chatbot to handle customer inquiries. To alleviate their concerns, the company holds workshops to detail the advantages of the chatbot, provides training on how to use it effectively, and encourages employees to share their feedback and suggestions.
WNS-Vuram: Your Hyperautomation Partner
WNS-Vuram is a leader in providing hyperautomation solutions, now rebranded as HyperApps. Our expertise spans process discovery, solution design, implementation, and ongoing support. We help businesses identify the right automation technologies and strategies to achieve their specific goals.
You Need To help navigating the complexities of hyperautomation?
Our team of experts is Always ready to assist you. Email us at [email protected] to discuss your automation needs and discover how our HyperApps can transform your business.