Accessing a wide range of products from the comfort of home is one of the common reasons behind the prioritization of online shopping. Ebay, the popular online marketplace, bridges the gap between the seller and customer through an optimized e-commerce business. From the perspective of a seller, it is important to keep the account free of glitches.
Be it poor customer support service, issues in orders & return management, product listings & optimization, or any other similar aspects of e-commerce account management. However, being equipped with all the resources or understanding the dynamics of the eBay platform is essential to execute account management goals. This is precisely where ebay account management services are worth investing in for an effortless & strategic execution.
The professional eBay account management services are aimed at the comprehensive assessment of the online business of a seller, followed by a tailored recommendation.
From product listing optimization, advertising & marketing customization, enhanced customer support, and inventory management, to boosting the online presence of an e-commerce business, a practically planned solution is provided to the sellers.
On the other hand, if the eBay account of a seller has been suspended, a list of possible factors leading to the account suspension is initially addressed by professionals. To retrieve the seller account by identifying the underlying issues, experts provide ebay account management services according to the varied preferences of clients.
Possible reasons for eBay account suspension
Among the several reasons behind the suspension of eBay seller accounts, the sale of prohibited or restricted items, late shipment, outstanding balance, and violation of the intellectual property policies of the platform are often overlooked by the sellers. Apart from these reasons, excessive unresolved customer complaints and trying to initiate transactions on the third-party website are common problems to address to restore the seller account through professional ebay account management services.
Here’s a comprehensive guide to restoring the eBay account that has been suspended due to the violation of policies or non-compliance:
Figuring out the mistake that has caused the account suspension
As a part of this aspect, the underlying issues that led to the seller account suspension can be uncovered. It is advisable to note all the reasons, and in the case of accidental account management suspension, an appeal request can be sent. Understanding the criteria of account suspension makes the decision-making for recovery easier. The common reasons behind the account suspension include account holds, account restrictions, and suspension.
If you are wondering how the account suspension can be validated and verified, then it is a simple task worth reflecting over. In short, you just need to check the notification sent by eBay followed by its verification. The professional account managers ensure that the email has been authentically sent by eBay, checking the email ID, the content of the email, and even the overall intent of the email. In case any signs of phishing are noticed, the mail should be marked as spam.
Fixing the issues
After identifying all the critical issues or reasons that have led to the ecommerce account suspension, based on the type of issue, account recovery can be proceeded with by following the simple steps.
- Outstanding fee payment: If you owe fees to any individual or a business group, then the outstanding payment should be cleared.
- Improve customer support and order management: When the account metrics are poor, the delivery, customer support, and dispute resolution become inefficient.
- Violation of eBay policies: On violating the policies of eBay, the e-commerce account is likely to be banned. On the contrary, if the expert assistance of account management professionals is timely taken, compliance is attained. At this point, it is also important to consider the removal of all violated listings.
Furthermore, when all the issues are fixed, eBay can be contacted for account reinstatement. As a part of this step, customer care can be contacted for revoking the e-commerce account suspension. You can make this process easier by connecting with the top ecommerce account management professionals. These experts strategically identify the issues and thereby make the account compliant and user-friendly