Trying to pick the best NBN provider in Australia? Yeah, it can feel like a maze. Too many plans, prices that shift, and all the techy stuff that makes it harder to choose. Among all the options, two names pop up a lot—Tangerine Telecom and More Telecom. Both are Aussie companies. Both are growing fast. And both claim to give you solid value.
So, which one actually works better for you?
Let’s break it down in plain English. No fluff. Just facts, real comparisons, and some honest thoughts.
A Quick Look at Tangerine Telecom
Tangerine Telecom keeps things straightforward. They’ve been around for a while and are based in Melbourne. Their style? No contracts. Good prices. And a 14-day trial, so you can test before locking anything in.
What makes Tangerine stand out?
- No lock-in contracts
- 14-day risk-free trial
- Prices that won’t scare your wallet
- Aussie-based customer support
- Different speed options for all types of users
If you’re someone who hates commitment and loves flexibility, Tangerine makes a strong case. Their plans are simple and cheap, and they don’t mess around with complicated bundles.
A Quick Look at More Telecom
Now let’s talk about More Telecom. Also Aussie-owned. But this one leans a bit more toward performance and premium service. They’ve got a partnership with the Commonwealth Bank. So if you bank with CBA, you could get some decent discounts.
What stands out about More Telecom?
- Exclusive discounts for CBA customers
- 100% Aussie support
- Fast typical evening speeds
- Add-ons like home phone and mobile options
More Telecom is a good pick for people who don’t mind spending a little more to get better peak-hour speeds and extra perks.
Comparing NBN Plans: Tangerine vs More
Here’s where things get interesting. Let’s pit their plans against each other and see who comes out on top.
NBN 25: Good for Light Use
| Feature | Tangerine Telecom | More Telecom |
| Monthly Cost | ~$59.90 | ~$66.00 |
| Speeds (typical) | 25 Mbps | 25 Mbps |
| Contract | None | None |
| Setup Fee | $0 | $0 |
| Risk-Free Trial | Yes (14 days) | No |
Winner: Tangerine Telecom
Cheaper, same speed, and a trial included. Great for basic internet use.
NBN 50: Streaming and Gaming
| Feature | Tangerine Telecom | More Telecom |
| Monthly Cost | ~$64.90 | ~$72.00 |
| Speeds (typical) | 50 Mbps | 50 Mbps |
| Contract | None | None |
| Setup Fee | $0 | $0 |
| CBA Discount | No | Yes (up to $10 off) |
Winner: Tie (depends on you)
If you’re with CBA, go with More. If not, Tangerine is the cheaper bet.
NBN 100: For Heavy Internet Use
| Feature | Tangerine Telecom | More Telecom |
| Monthly Cost | ~$74.90 | ~$89.00 |
| Speeds (typical) | 92 Mbps | 95 Mbps |
| Setup Fee | $0 | $0 |
| Free Modem | No | Sometimes (on promos) |
Winner: Depends
More Telecom is faster. But unless you get that discount or free modem, it costs way more.
Speed & Reliability
Let’s talk real-world performance.
Tangerine Telecom
- Good for average households
- Speeds hold up most of the time
- Slight drops in busy hours, but not a big deal
More Telecom
- Solid during peak times
- Better for gamers or people working from home
- Strong evening speeds
If you need stable internet for work or gaming, More might be worth a closer look.
Support: Who’s Got Your Back?
Both companies offer Aussie-based support. But how good are they when you actually need help?
Tangerine Support
- Open all week
- Help through phone, email, and live chat
- Friendly, especially with non-tech people
More Telecom Support
- 100% local team
- Well-reviewed for being professional
- Faster help if you’re with CBA
Verdict: Close call
Tangerine is simpler. More gives you more in-depth support if you want it.
Mobile Plans & Bundles
Here’s where things split.
Tangerine Telecom
- Has SIM-only mobile plans
- Mobile isn’t the main focus
- No flashy bundles
More Telecom
- Full mobile plan options
- You can bundle internet + mobile
- CBA users get bonus discounts
Winner: More Telecom
If you like having one provider for everything, More gives you more choices.
Extras and Offers
Everyone loves a bonus. Here’s what each one throws in.
Tangerine Telecom
- 14-day trial
- Free modem shipping (but you bring the modem)
- Regular promotions
More Telecom
- Free modem on some plans
- Big CBA customer discounts
- Better deals if you bundle services
Final Verdict: Which One Should You Choose?
Let’s wrap it all up:
| Category | Winner |
| Pricing | Tangerine Telecom |
| Speed | More Telecom |
| CBA Discount | More Telecom |
| Flexibility | Tangerine Telecom |
| Support | Tie |
| Bundles | More Telecom |
Before You Pick, Keep These in Mind
- Check your address first. Some plans don’t cover all areas.
- Think about your internet use. One person browsing isn’t the same as a house full of streamers.
- Look for limited-time deals. Both providers run promos often.
- Need a modem? More might give you one for free. Tangerine makes you bring your own.
FAQs
- Q: Does Tangerine Telecom offer free modems?
No. You’ll need to bring your own, but they do send it for free if you buy one. - Q: Are CBA discounts worth it with More Telecom?
If you’re a CBA customer, the monthly savings can be pretty solid—especially on bigger plans. - Q: Which provider is better for families?
If you’ve got multiple users streaming or gaming, go with More Telecom. If it’s just basic use, Tangerine does the job. - Q: Can I cancel anytime?
Yes. Both offer no-lock-in contracts. - Q: Do they offer customer support on weekends?
Tangerine does. More also has good support hours, especially for CBA customers.
Final Thoughts
Picking an NBN provider doesn’t have to be a headache. Tangerine Telecom is great for value seekers and first-time switchers. More Telecom gives a little extra, especially if you need top speeds or use Commonwealth Bank.
Take your time. Compare what matters to you. And maybe start with that 14-day trial from Tangerine. No pressure, no lock-in, and if it doesn’t feel right—you can walk away.