From when the telephone was first discovered up until the emergence of artificial intelligence today, the advancement in technology continues to carry out a huge impact on society, making day-to-day living much easier and more convenient for everyone. Living in an age where a simple click can already do wonders, people are now granted endless possibilities. And as the Coronavirus forcefully put the world to a sudden halt, people are now starting to find value in these cutting-edge innovations.
The reinforcement of safety protocols and prolonged lockdown periods among communities took a huge toll on the economy on a global scale. Managing and generating revenues have become more challenging than ever before. But thanks to the wonders of automation, any business can now easily adapt to the demands of the new normal.
The rental industry, among many others, has been shaped by automation processes long before the pandemic started. It has made managing and transacting more convenient not just for business owners but also among its customers. Here’s why automation is essential to rental businesses:
Recording financial transactions are obviously very important in any business. It requires accuracy and good attention to detail. While having a skilled accounting staff is necessary, relying on automated systems makes accounting processes much easier for businesses.
It also provides additional security and backup storage for important files essential in running your business. For customers, on the other hand, the advent of contactless payment through web and mobile applications encourages on-the-dot payment of fees and taxes since transferring money does not require going outside and waiting in long lines anymore.
Implementing good strategic management gives businesses an edge over their competitors in the industry. From devising an effective marketing strategy to maintaining an updated database of all their customers’ information, businesses are gradually breaking off traditional ways of executing customer relations management.
For instance, the majority of businesses are now shifting to digital marketing as it reaches more potential customers than traditional marketing. Moreover, Rolodex has lost its relevance in terms of contact management as automated contact managing software becomes widely available today. These programs give businesses advantages like predictive analytics in targeting potential customers, as well as faster data searching and maintenance.
Making inquiries and reservations has never been more convenient for customers than it is today. Gone were the days when people have to manually go through multiple directories just to find available places to lodge in. Browsing through travel sites and making reservations through mobile applications are now the staple in finding the perfect accommodation.
These apps and websites also do more for the customers by sending out scheduled emails, as well as having a navigation feature designed to help customers having trouble getting to your place for a site visit. Ultimately, making down payments is now made easier and less hassle as most applications allow online payment features. This does not only benefit customers but provides business owners assurance against joy reservations.
Since rental businesses are all about high-value properties, safety and security must always be a priority. Although there is no guarantee that business establishments are free against any unwanted offense from neither outsiders nor their customers and employees, having automated security systems installed within the area could serve as a deterrent. The total advancement in technology today has made capturing and recognizing key features such as faces and plate numbers more accurate than ever before.
Electronic lock systems used on doors are also much reliable than simple keys when it comes to security. Most customers take privacy and security seriously so investing in a reliable security system would lead to customer satisfaction, increasing chances of repeat bookings, and having a good business reputation in the long run.
In light of the Covid-19 situation, proper sanitation guidelines were set to be followed by every establishment as the world slowly takes on the new normal. Ensuring that every corner of your guest room is spotless from the toilet to the windows and bedsheets, takes a lot of time and effort.
But with the help of technological innovations such as robot cleaners and automatic appliances, housekeeping is now made easier and less time-consuming. This also saves money that goes through extensive labor. For small-time rental business owners, on the other hand, booking a cleaning service through mobile applications and other online platforms available can surely be a life-saver.
Automation is essential not just for small and big rental business owners, but for its customers in general. Relying on the advancements in technology such as incorporating automated systems into your business’ operations and future strategies could yield promising results, making your business more established in the industry.
Embracing traditional ways is okay, but in a world where everything is moving at a fast pace, sticking to the standard could eventually hold you back. Take advantage of these smart resources and you’ll find managing your business, as well as giving your customers the best experience much easier.
About The Author:
Kat is a Molecular Biology Scientist turned Growth Marketing Scientist. During her free time, she loves to write articles that will bring delight, empower women, and spark the business mind. She loves to bake but unfortunately, baking doesn’t love her back. She has many things in her arsenal and writing is one of her passion projects.