Gojek procures 10 million trips within just six months in Singapore. It will also introduce honour programmes for the drivers who made this possible by their hard working spirit and completed more than 1,000 trips since November. According to an announcement, a very famous ride-hailing platform of Indonesia- Gojek successfully finished about ten million trips in just 6 months of operation in the city-state.
Following its successful launch into the market in Singapore, the app has enhanced its offerings to a great extent based on the feedback submitted by its users.
Some new features that got implemented are given below.
New Features Available in Gojek Singapore
Number masking has been implemented to maintain overall privacy of riders and drive-partners.
Call masking ensures the overall security of the driver and rider or the service provider.
Gojek further revealed that the firm will launch a rewards programme called ‘’Driver Milestones” for those who have completed 1,000, 2,500 and 5,000 trips respectively since the service’s launch in November. The ride-hailing platform also delivered its newly-launched Goal Better driver benefits programme by adding a partnership with Singtel that offers mobile data savings to its driver partners.
Goal Better Driver Benefits Programme
The programme is launched in partnership with Petrol Payer Esso and DBS Bank. This is to provide drivers competitive fuel rebates upto 32.4%.
It also stated drivers serve customers with full responsibility and respect. The increase in the number of rides of Gojek is somewhere indirectly related to customers also.
According to customers, services of Gojek taxi is awesome and are happy with the drivers.
The drivers perform tests like narcotics, criminal background before hired.
The main reason behind the success of Gojek is also its simple working procedure, let’s have a look-
- One can easily register on the app by providing their necessary details like name, contact number, social media ID or email address
- After the successful registration procedure, comes the turn of choosing the service and entering the address.
- Confirmation of services by users
- Without taking too much time quick service offered
- In the end, customers can give their feedbacks and reviews depending on their experience. The main important thing about Gojek is that it improves the services according to the requirements of the customers.
By wrapping up the article, we can easily conclude that Gojek has greatly expanded its business by providing great services to its customers and by making the app user-friendly and compatible. Also, Gojek focuses on customer satisfaction and try to provide them with maximum comfortableness.
What Makes Gojek Stand Out
This is what makes Gojek stand out among other on-demand service provider solutions. Also, it is a motivation especially for new on-demand service providers who are keen on making their business stand out and thereby capture more customers and more profits along the way.
After all, it goes without saying that providing close to 52+ services through one single solution is not a cakewalk.
Concluding, Gojek thus is a win-win solution for the on-demand service industry successful in procuring enormous profits and great user base along the way.