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What is the Difference between a Freight Forwarder and Customs Broker

What is the Difference between a Freight Forwarder and Customs Broker

International trade is recognized as a massive industry. Businesses all over the world imports goods from abroad while exporting its own wares to other countries. As such, the number of packages and parcels that are being delivered daily are overwhelmingly increasing.

Unfortunately, the laws surrounding the process of shipping goods can make these tractions complicated. Time is an irreplaceable and valuable commodity for businesses. Finding the safest, most efficient, and affordable way to ship products are essential, but figuring it out can take time. This would be an impractical and illogical way to waste valuable resources.

The collective contribution of people, agents, and providers can make this rigorous and challenging affair easier to handle. Freight forwarders and customs brokers are especially important when no one in the company has the expertise to handle it.

Both have similar responsibilities in ensuring that shipments arrive on time and in the most economical way for their clients. This is why exporters often mistook one for the other, but they are somewhat different from each other despite working in the same industry.

It is essential for businesses engaged in importing and exporting goods to understand the difference between customs brokers and freight. The only question is, how can the meaning of the purpose of a freight forwarder and a customs broker be differentiated and determined?

This infographic created by Excelsior Worldwide Freight Logistics Corp. discusses the crucial facts that draw the fine line between the two professions.


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