For a small business with grand goals, every penny invested matters. While there are many areas into which a business needs to pour some funds in order to grow, innovative tech solutions are perhaps the most vital segment of a modern business for boosting its operations on a day-to-day basis. Every single piece of tech you introduce into your office serves to make your life easier: help your employees be more productive, eliminate time-wasters, improve your relationships and communication with your clients, and so forth. With so many options on your plate, you need to start with the most essential tech investment to grow your company.
These seven tech solutions will help upgrade your office. It elevates your workflow to a whole new level of success. Thus, prep your small business for even grander goals in the future!
Top Tech investment for Small Business
Improved team collaboration
No matter how few people work under your wing,and whether or not you’re considering working with freelancers as well, every team needs to have the ability to communicate effectively. Enter: project management and communication tools that can seriously improve your ability to wrap up tasks and chat with remote workers as well.
Slack, for instance, is one of the world’s favorite chatting tools. It can be integrated with PM platforms such as Trello in order to easily transition from office chats to your immediate assignments. They also make it easier to stay in touch and over see the progress of your remote team members.
Security front and center
You may feel as if your small business wouldn’t be a target when it comes to data, but it seems that the situation is quite the opposite – smaller businesses in particular need to take better care of their data security, especially in the early years of their growth.
For starters, invest in your cyber security with malware protection software. ESET and similar providers tend to offer different security bundles depending on your business needs.
A frequently neglected aspect of running a small business is your access to the internet. It goes without saying that this is very important, and it’s the foundation of being able to conduct your business. But few business owners take their time when choosing providers for their office needs.
You can look into various reputable providers such as Orange that aim to ensure a fast connection that every employee at your office can use to conduct research, communicate with clients, and not worry about glitches and issues. Only with a powerful Wi-Fi connection at your disposal can you even begin to consider investing in other tech solutions for your business.
Video conferencing tools
If you work or plan to work with clients and employees scattered across the globe, you will need reliable communication software that will enable you those video calls on a regular basis. Simple,easy-to-use tools such as GoTo Meeting and Skype give you access to quick video chats with your clients to confirm your daily tasks, and you can establish a closer connection with them through the use of video.
These often allow you to also exchange files and chat simultaneously as you talk, so that you can swap valuable information on the spot without delaying the conversation or stopping the meeting.
Customer management tools
If you have strong internal relationships within your team, you can move on to finding better solutions to build stronger bonds with your clients. However, as your business grows, the number of your customers will make it close to impossible to handle everything personally.There are various different options that can help you keep track of customer interactions, email exchanges, their complaints or queries, so that you can use the data to keep those conversations personal, and learn from them.
For example, HubSpot is a popular, free-of-charge option for small businesses and it comes with as lew of useful integrations to seamlessly combine and compare available information across a range of platforms.
Chat-bots for customer experience
For a tech solution that’s neither new nor too complex, chat bots truly deliver on what they are created for, and they can be especially useful for small businesses aiming high. They help with converting possible customers and bringing in new leads, and they improve the overall customer experience by simplifying the shopping journey.
All it takes is to find a reliable developer who will customize the sechatbots to serve your business, and you can expect them to help you grow your customer base over time.
Last but not least, your business needs not just powerful software, but also hardware solutions. It will enable your employees and yourself to do business seamlessly. Lenovo remains a top pick for businesses of all sizes and industries, as a reliable provider of laptops you can work with, with peace of mind.
On the other hand, some small businesses should invest in items such as noise-cancelling headphones to help their employees communicate without distractions and even help them focus when they are wrapping up a complex assignment.
While there is no perfect recipe that promises all problems will be solved to all small businesses out there. These tech solutions represent the foundation of successful daily operations. Make sure to stay informed on the latest tech trends, and you can soon help your business outgrow your competitors!