If you are a master of your craft, you might think that means that you never make a mistake. However, no matter what profession you are in or what you do, everyone has moments where they get distracted and forget to do something that is so routine for their profession. Plumbers are no exception to this rule and, in some cases, the mistakes they make can be even more disastrous for the house, office or property that they are working on.
- Here are 7 silliest mistakes by professional plumbers that you’ll want to be sure to avoid.
Here are 7 silliest mistakes by professional plumbers that you’ll want to be sure to avoid.
Turning Off The Water
You’d think that a plumber’s first instinct would be to turn off the water when working on a home. However, it’s happened time and time again where a plumber will get so distracted by other things and they forget to turn the water off completely. This can then come as a huge surprise as they go to unscrew a pipe and water starts bursting all over the customer’s kitchen or bathroom floor.
Checking The Water Pressure
Equally as important as checking the water before starting a project, a silly mistake for plumbers to make is to not check it after completing the job. There have been countless stories of plumbers who finish a job and turn on the water, only to not see anything coming out of the faucet. If their lucky, it only takes them about 30 minutes before they realize they have to turn the water pressure back up and then they can get on their way.
Attaching Mismatched Pipes
Plumbers get an education to learn which pipes join together to separate water, waste and other fluids. That said, plumbers have been known to mismatch pipes, which can be quite the surprise when the person goes to turn on the hot water and they get dirty fluids coming out instead.
Improperly Securing Faucets To Sinks
You’ve probably seen plenty of comedy movies where a faucet or pipe isn’t secured and water comes spraying out with such force that the person simply can’t get close to turn it off. Well, that scenario isn’t just made for the movies. Instead, this silly mistake is something that plumbers have been known to make, which makes for one long cleanup project after.
Using Inferior Materials
Plumbers who run their own businesses have to ensure that they are doing everything they can in order to keep their name in a positive light with customers. However, many plumbers think that they can save some money by using inferior materials during projects and renovations. If this happens, the customer will surely find out in time as they realize they need to have their plumbing looked to again. When this happens, you can bet that they will express their frustrations about the original plumber. With today’s options for researching a plumbing company online, plumbers should be sure to avoid using products that won’t last, in order to ensure that their reputation stays in a positive light.
Cleaning Up After Completing The Job
Another way to really tick customers off is to leave a mess after completing a project. One mistake that plumbers make is that they get caught up in the current project and then think about how quickly they need to get to their next job. However, it’s important to remember that cleaning up is just an as important part of customer satisfaction. Plumbers that don’t clean up afterward will be hearing about it from the customer, which could have lasting negative effects.
Checking In With The Customer
Finally, many plumbers make the mistake of not checking in with their customers. Even if the job went as planned and the customer is completely happy, it’s still a wise idea for the plumber to get in touch with them just to check-in. This type of customer interaction will make clients see how much the plumber cares, which can do wonders for getting referrals and new business.
Most often, plumbing mistakes happen when there are pipes and water around. However, there is plenty more to the job than just fixing a few things that need to be repaired. Instead, plumbers should look to avoid these seven silly mistakes if they want to avoid unfortunate mishaps, while also ensuring customer satisfaction.
Author: Usman Raza is a marketing specialist at PSD to WordPress and Inova and co-founder of Christian Marketing Experts. He has been writing for magazines and newspapers since 2001, and editing and managing websites since 2006. A generalist, his most covered topics are business and technology.